Michael Schmidt-Korth
AI From AI strategy to measurable impact.
Who I am
I am a highly experienced, trusted and driven Director for AI Forward-deployed Engineering & Strategy at Salesforce.com. I plan, design and implement Salesforce solutions for large enterprises across industries. I am recognized as a trusted expert for Salesforce products and enterprise software architecture.
Guiding companies through their digital transformation and setting the groundwork for their business strategy is what excites me. Focusing on Artificial Intelligence, I advise customers from vision to execution on AI. I lead architects and developers and guide them implementing solutions with long-term success at enterprise-scale.
I have experience as an IT Architect, Developer, Administrator and Project Manager and a strong background in SAP ERPEnterprise Resource Planning. Typically, I work as the Lead Architect for very large, global and multi-/all-cloud Salesforce projects ranging from months to years.
Where I have worked
Director AI Forward-deployed Engineering & Strategy
Architecting and deploying agent-first AI solutions for tier-1 strategic customers, translating ambiguous business needs into scalable technical architectures. Embedded directly – forward-deployed – with customer teams to resolve technical blockers and align executive stakeholders on AI ROI and implementation roadmaps. Serving as a source of truth for product & engineering teams, directly influencing the product roadmap by synthesizing real-world customer requirements into platform enhancements and creating prototypes to bring to market. Leading rapid PoC cycles, reducing time-to-value for (multi) agent solutions while maintaining full ownership of quality and performance.
Director AI Transformation Advisory
Advising our customers on delivering long-term value with Artificial Intelligence.
Director Technical Consulting
Leading high-impact teams for our most important strategic engagements in Central Europe.
Senior Technical Architect
Architecting mission-critical Salesforce implementations for enterprise clients with 30 000+ users. Leading technical teams delivering multi-million dollar digital & AI transformations across Sales Cloud, Service Cloud, Marketing Cloud and Commerce Cloud, achieving 60% faster time-to-market and consistent 5/5 ratings.
Technical Architect
Leading the Technical Architecture during project engagements. Responsibility for leading development teams and managing high-value implementations.
Salesforce Lead Architect, Lead Developer & Project Lead
Driving a global multi-org Salesforce implementation as Architect, Project Lead, Developer, Business Analyst and Administrator. Top performer.
Integrated degree student
Internships in various departments: IT Sales & CRMCustomer Relationship Management, IT SAP ERPEnterprise Resource Planning Production, IT SAP Information Controlling, IT SAP Logistics, IT SAP Basis
Education
B.Sc. Business Information Systems
Best thesis in class of 2013.
Best degree in class of 2013 at Schaeffler.
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A-levels
Best thesis in class of 2010.
Projects I Have Led
I have been working as an external consultant for Salesforce.com in various industries and as an internal consultant for Schaeffler.
A digital transformation for Sales and Marketing. Reorganisation of global selling as well as customer and project management approach.
Digitalization of global Field Service management with one of the world’s largest FSLField Service Lightning projects within a complex Salesforce implementation. Transition from legacy service management application to fully mobile service management.
Introduction of a collaboration platform for client management and general reporting.
Introduction of global service management on Salesforce based on knowledge-centered support approach to simplify support and allow group-wide collaboration as part of the company's digitalization strategy. Implementation of Customer Community for global Case management and self-service.
A digital transformation across the company to deliver a uniform customer view - from 25 to 1 CRMCustomer Relationship Management system. Integration of Marketing, Sales, and Service into one comprehensive and customer-centric platform for digital collaboration.
Implementation, rollout and operations in the Automotive Industrial, Aftermarket and OEM sector to provide a global multi-org solution for customer management, service, marketing and market analysis across the company.
Complex solution proposal and implementation to ensure legal compliance with German Foreign & Export Control Law using Salesforce in the Automotive Industrial, Aftermarket and OEM sector for a multi-org implementation.
Implementation of a global solution for key account management and market analysis in the Automotive OEM sector.
Planning, implementation and rollout of a harmonized platform for Customer Service, Sales and Marketing in the Automotive Aftermarket sector.
Internships in various IT departments
I have also lead, supported and developed various initiatives:
Skills
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Certifications & Training
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